Support
How can we help?
Questions, problems, or ideas about collecto.rs? Send us a note and a real person will write back.
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Quick answers
The questions we hear most, answered right here.
- How do I delete my account?
- In the iPhone app or on the website, go to Settings, scroll to Danger Zone, and choose Delete Account. It permanently deletes your account and your collections. Can't sign in any more? Here's how to ask us to delete it.
- How do I report a post or comment?
- Open the menu on the post or comment and choose Report. After you report something, you can also block the person who posted it.
- How do I unblock someone?
- In the iPhone app or on the website, go to Settings and find Blocked users.
- Can I send feedback from the app?
- Yes. In the iPhone app, open the menu and tap Send Feedback. It reaches the same people as this form.