Soft Skills for the New Journalist

Published in 2019 by Routledge, a Taylor & Francis imprint, Soft Skills for the New Journalist was conceived as a practical guide for reporters navigating the rapid technological and structural shifts within the media industry. Colleen Steffen wrote the book to address a perceived gap in journalism education, focusing on the intangible interpersonal abilities—such as empathy, time management, and adaptability—that are essential for modern reporting but often sidelined in favor of technical instruction.

The book is designed as a bridge between traditional journalistic ethics and the demands of digital-age newsrooms. Steffen draws on her experience in both newsrooms and academic settings to curate strategies for interviewing, networking, and maintaining professional well-being. It was received as a resource for journalism students and early-career professionals looking to supplement their hard reporting skills with the social intelligence necessary for long-term career resilience.